Frequently Asked Questions

At Clyne Health, we’re here to provide clarity and confidence on your health journey. Below, you’ll find answers to the most common questions about our products and services.

General Questions

No, we partner with certified 503A and 503B pharmacies to provide compounded medications.

Currently, we only ship within the United States.

Yes, our telehealth consultations allow you to connect directly with board-certified MDs.

Email us at help@clyne.health or call 1-800-832-7019.

After your consultation with one of our licensed healthcare providers, your prescription is securely processed and sent to one of our trusted partner pharmacies for fulfillment. These licensed pharmacies ensure your medication meets the highest quality standards and discreetly ship it directly to your doorstep.

We partner with the following licensed pharmacies:

  1. Foothills Professional Pharmacy
    2727 W Baseline Rd. #1
    Tempe, AZ 85283
    www.foothillspharmacy.com
  2. Promise Pharmacy
    31818 US Hwy 19 N
    Palm Harbor, FL 34684
    www.promisepharmacy.com

For any questions about your medication or delivery, please contact our support team directly. We're here to help!

Ordering & Delivery

Start by completing our online eligibility assessment, followed by a telehealth consultation.

Most orders are delivered within 3-5 business days in discreet packaging.

Once processed, orders cannot be canceled. Please contact our support team for assistance.

Yes, we follow strict HIPAA compliance to ensure your data remains secure.

Refunds are subject to our policy, which includes a $100 processing fee if eligibility requirements are not met.

Telehealth Consultations

You’ll meet virtually with one of our board-certified MDs to discuss your needs and determine eligibility for treatment.

Yes, all consultations are encrypted and HIPAA-compliant.

Most consultations take about 15-20 minutes.

Absolutely! Our team is available for ongoing support.

No, repeat orders can often be processed without an additional consultation.

Weight Loss Treatments

Our licensed providers prescribe weight loss medications tailored to your needs. These may include GLP-1 therapies (such as semaglutide or tirzepatide) and other options. They are used to help manage appetite, support healthy eating patterns, and complement lifestyle changes like diet and exercise.

Some FDA-approved medications are available through our providers. In other cases, we also work with certified 503A partner pharmacies to provide compounded alternatives when appropriate. Compounded medications are not FDA-approved.

Results vary. Some patients report changes within a few months when medications are combined with a balanced diet and regular physical activity.

Common side effects may include nausea, mild fatigue, or digestive changes. Always consult your doctor if side effects persist.

Take our quick online eligibility assessment, complete a telehealth consultation, and receive your treatment discreetly at home.

Hair Loss Treatments

Our providers may prescribe treatments containing ingredients such as minoxidil, finasteride, or other compounded combinations. These are commonly used to support hair growth and address thinning. Compounded medications are not FDA-approved.

Hair loss has many causes. Our providers will determine if treatment is appropriate for you based on your health history and type of hair loss.

Visible changes may take 3–6 months of consistent use, but results vary by individual.

Mild irritation or dryness may occur. If symptoms persist, consult your healthcare provider.

Follow your doctor's prescription and instructions for best results.

Erectile Dysfunction (ED) Treatments

We offer several prescription options, which may include chewables, tablets, or compounded blends using ingredients like sildenafil, tadalafil, or other agents. These medications work by supporting blood flow, which are used for erectile dysfunction treatment. Compounded medications are not FDA-approved.

Depending on the medication and formulation, some may work within minutes, while others may take longer. Your provider will guide you on what to expect.

Duration varies by medication and dose. Some may last a few hours, while others can last up to a day or more.

Possible side effects may include flushing, headache, or nasal congestion. Not everyone experiences these. Your provider will review risks and safety with you.

Yes. All ED medications require a consultation with a licensed provider to ensure safety and appropriateness. The FDA does not verify the safety, effectiveness, or quality of compounded medications.